IT Department Backup, System Support
IT departments often need support and backup on a specific area of their operation or systems. Many factors come into play, such as lack of resource, lack of experience in a new technology or simply a lack of time. Bulwarks excels when helping IT functions in an organisation. We can tailor our services and support to meet your requirements exactly, whether from simply operating a help-desk system or a support overflow resource through to working on infrastructure projects in partnership.
Bulwarks consultants, engineers and project managers have the answers you require to virtually any IT or business-related issue. We can work from a distance, such as simply monitoring your internal and external systems, with no dialogue, or we can work with you daily, as an extension to your internal team.
Bulwarks employees are encouraged to bring up the skill and experience level of their customers, when required. This helps not only the customer and its employees, but it also helps to develop and seal the experience of our consultant or engineer - through knowledge transfer.
SME Support: Total IT Support for your Network Systems, Servers and PC Infrastructure
The smaller companies' IT systems are as important as the global enterprises - we understand that. The difference is that the skills, services and solutions which larger organisations IT operations take for granted have typically been beyond the reach of the SME. Bulwarks bridge the gap and delivers enterprise-class solutions and service to the global giant through to the small ten-user office. You will not experience a different level of service, if you are a ten-user organisation or a 1,000-user organisation, as IT in business is critical and not dependent on your company's size.
Whatever your support requirements, we are available 24/7* to support your whole IT infrastructure or simply specific elements of it. Our support experience is tailored to fit your exact requirements; we do not provide a one-solution-fits-all service. We work with you to discuss your requirements, perform a detailed audit and then build a package to fit your operations, systems and budget.
Remote Monitoring: Support & Service for your International IT Department
The Bulwark Systems remote monitoring system can check a wide range of components and services on your Internet-facing IT infrastructure and network, such as routers, firewalls etc. This system can also be used to monitor systems and network services run by your third-party suppliers, providing services such as DNS servers, external mail servers or Web servers.
Networking – LAN, WAN, Wireless
LAN: Local-area networks (LANs) make up the backbone of your network. They can be either an enabler or a hindrance to business, depending on their implementation. Bulwarks deliver sensible LANs which fit your environment and requirements and which integrate effectively with your other networks, whether wireless or wide-area networks (WANs).
LANs can be complicated - sometimes necessary in the environment. However, they should perform - and to the level expected. If they do not, typically the implementation and configuration could be wrong, the equipment wrong or its management ineffective.
Bulwarks make the whole situation simpler, by providing an expert and an unbiased pair of eyes. We can design, build, implement and manage (if required) your whole LAN infrastructure. This will give you a network which performs to and beyond your expectations.
Bulwarks LAN solutions give you:
- performance.
- resilience.
- peace of mind.
- value for investment.
WAN: Bulwarks has the skills and experience to provide total wide area network (WAN) solutions throughout the India and on a global level. We collaborate with some of the world's largest names, to deliver exactly what you need, where you want it and within budget.
We provide solutions on a nationwide or global level with:
- ADSL/SDSL
- ISDN
- Leased Lines
- MPLS
- Remote Access
- Virtual Private Networks
